让家人在「家人」页点「邀请家人」，把链接发给你，点开就能加入；也可以在「家人」页点「加入家人的家庭 · 扫码」，扫家人邀请页上的二维码。

看到“这张邀请已经失效了”，可能是链接已经重置过，或者这个家已经不再共享。请让家人在「家人」页重新发一个。

加入时如果显示“家里的记录还在路上”，可以先关掉这个页面，下载好会自动加入。

邀请家人、加入家庭和同步都要用 iCloud。打开 iPhone 的「设置」，点最上方“登录 iPhone”。登录后回到 App，之前的邀请依然有效。

不登录 iCloud 也能在这台手机上记录，只是不能同步，也不能邀请家人。

• 在「设置」›「iCloud 与同步」看看当前状态，例如“已同步”“离线，联网后自动同步”“待上传”。
• 确认两台手机都联网、都登录了 iCloud。如果提示“允许家有宠使用网络后再试”，请在 iPhone 的系统设置里允许它使用网络。
• 如果显示“iCloud 空间不足，新照片暂时无法同步”，需要清理或升级这个家所在 iCloud 账户的空间。
• iCloud 同步有时要等几分钟。把 App 打开一会儿，联网后会自动重试。

只要登录同一个 iCloud，换手机、重装后记录都会自动回来。数据出了问题时，也可以在「设置」›「iCloud 与同步」›「从本机备份恢复」恢复到这台手机最近 7 天里的某一份备份。

在「设置」›「会员」里点「恢复购买」。如果提示“没有找到可恢复的购买”，请确认这台 iPhone 登录的是购买时的 Apple 账号。

创建者会员有效时，受邀家人免费共同记录并查看本周记录与回顾；更早历史、本月与今年回顾、完整趋势、PDF 和自定义名章等高级功能需本人会员。只有该家庭的创建者能邀请家人、添加宠物；受邀家人可另建自己的家庭。创建者到期后协作只读，由创建者续费恢复，数据保留。旧家庭保留原有权益。

在「设置」›「会员」里点「管理订阅」，或者在 iPhone 的系统设置里管理 Apple 账号的订阅。删除 App 或“删除我的数据”都不会自动取消订阅。

• 手帐：在「时光」页点「导出」。
• 就诊档案：在「它」页点「生成就诊档案 · 给医生看」；康复篇章里也可以「导出就诊档案」。
• 手帐和就诊档案 PDF 是会员功能。
• 全部数据：「设置」›「导出全部数据」，打包成 ZIP（JSON 和照片），免费。

受邀家庭可在家庭管理中点「退出这个家」，也可在「欢迎回来」页点「不再照顾这些毛孩」，选择家庭并确认退出。iCloud 退出成功后移除本机共享副本；你留下的记录仍保留在家里，不影响创建者和其他家人。再次加入需要接受邀请。

自己创建的家庭可选「保留记录，开始新的照顾」，随后创建或扫码加入其他家庭；「查看保留的家庭」可返回。若要解散，请在「家人」页单独操作，这会影响所有家人。

退出需要联网。若提示未完成，请联网后重试；其他设备也要同步后才会更新。退出或解散均不会自动取消订阅。

卸载 App 不会删除 iCloud 里的记录。仍保留且你仍有访问权限的家庭会在重装后恢复。成功退出的受邀家庭不会仅因重装自动重新加入；选择保留旧记录也不等于删除。若要彻底删除自己的数据，请先导出，再使用「删除我的数据」。

在「设置」›「删除我的数据」，输入“删除”两个字确认。你会退出所有家庭，本机和你 iCloud 里的数据会被删除；你在别的家庭里盖过的章会保留，显示为“已离开”。删除后无法恢复，建议先导出全部数据。

如果你的 iCloud 里有一个还有别人的家，需要先解散它；如果你是别人 iCloud 里某个家的创建者，需要先把创建者交给家里的另一个人。详见隐私政策第 10 条。

创建者会员有效时，受邀家人免费共同记录并查看本周记录与回顾；更早历史、本月与今年回顾、完整趋势、PDF 和自定义名章等高级功能需本人会员。只有该家庭的创建者能邀请家人、添加宠物；受邀家人可另建自己的家庭。创建者到期后协作只读，由创建者续费恢复，数据保留。旧家庭保留原有权益。

在「家人」页的家人列表里点「＋ 添加不用 App 的家人」，给 TA 起个称呼、选一枚名章。之后 TA 喂了饭，你长按那张纸片，选「替家人盖章」就行，纸片上会盖 TA 的章，并写明是谁替 TA 盖的。TA 不会收到任何通知，也不占家人名额。

• Siri：对 Siri 说“用家有宠盖个章”，再说是哪件小事（比如“早餐”），不用打开 App 就能盖上你的章。也可以在“快捷指令”App 里搜“家有宠”，把「盖个章」做成快捷指令。
• Apple Watch：iPhone 装好 App 后，手表上会自动装上家有宠（手表 Watch App 里“自动安装 App”要开着）。打开就是今天的小事，点一下就盖章；手表不在 iPhone 身边时，会等 iPhone 收到后再记上。还可以在表盘上加“今天的照护”，看还剩几件。

Ask a family member to tap Invite Family on the Family tab and send you the link, then tap it to join. You can also tap "Join a family · Scan code" on the Family tab and scan the QR code on their invite page.

"This invite no longer works" means the link may have been reset, or the family is no longer shared. Ask your family to send a new one from the Family tab.

If it says "The family's records are on their way", you can close that page. You'll join automatically when the download is done.

Inviting family, joining a family and syncing all use iCloud. Open your iPhone's Settings and tap "Sign in to your iPhone" at the top. Come back after signing in; the invite will still work.

Without iCloud you can still keep records on this phone, but you can't sync or invite family.

• Check the status in Settings › iCloud and Sync, such as "Synced", "Offline. Syncs when you're back online" or "Waiting to upload".
• Make sure both phones are online and signed in to iCloud. If it says "Allow Homepaw to use the network and try again", allow it to use the network in your iPhone's Settings.
• If it says "iCloud storage is full. New photos can't sync for now", free up or upgrade storage in the iCloud account the family belongs to.
• iCloud sync can take a few minutes. Keep the app open for a moment; it retries automatically when you're online.

Yes. As long as you sign in to the same iCloud, your records come back on a new phone or after reinstalling. If something goes wrong, you can also go to Settings › iCloud and Sync › Restore from Backup on This Phone to restore one of the daily backups this phone kept over the last 7 days.

Go to Settings › Membership and tap Restore Purchases. If it says there are no purchases to restore, make sure this iPhone is signed in with the Apple Account you used to buy.

While the creator is subscribed, guests record shared care and view this week’s records and recap for free. Older history, monthly/yearly recaps, full trends, PDFs and custom seals need each user’s own membership. Only that family’s creator can invite or add pets; guests can create their own family. Creator expiry pauses shared recording until the creator renews; data is retained. Existing families keep their benefits.

Go to Settings › Membership and tap Manage Subscription, or manage your Apple Account's subscriptions in your iPhone's Settings. Deleting the app or using Delete My Data doesn't cancel a subscription.

• Journal: on the Moments tab, tap Export.
• Vet Record: on the Pet tab, tap "Create Vet Record · For your vet". You can also tap Export Vet Record in a recovery chapter.
• Journal and Vet Record PDFs are member features.
• All data: Settings › Export All Data packs a ZIP (JSON + photos). It's free.

For an invited family, use Leave This Family in family management, or select it under “Stop caring for these pets” on Welcome Back and confirm. Once iCloud completes the exit, the local shared copy is removed. Your contributions stay in the family without affecting the creator or other members. Accept an invitation to rejoin.

For a family you created, keep records and start a new journey to create or scan an invitation to join another family. Use View retained households to return. Closing a family is a separate action from the Family tab and affects all members.

Leaving requires a network connection. Retry if it is reported as incomplete; other devices must sync before they update. Leaving or closing does not automatically cancel a subscription.

Deleting the app does not delete iCloud records. Retained families you can still access may return after reinstalling. Reinstalling alone does not rejoin an invited family you successfully left. Choosing to keep records does not delete them. To delete your own data, export first, then use Delete My Data.

Go to Settings › Delete My Data and type "Delete" to confirm. You'll leave all families, and data on this phone and in your iCloud will be deleted. Your stamps in other families stay and show as "Left". This can't be undone, so consider exporting all data first.

If a family stored in your iCloud still has other members, close it first. If you're the creator of a family stored in someone else's iCloud, hand the creator role to someone else first. See section 10 of the Privacy Policy.

While the creator is subscribed, guests record shared care and view this week’s records and recap for free. Older history, monthly/yearly recaps, full trends, PDFs and custom seals need each user’s own membership. Only that family’s creator can invite or add pets; guests can create their own family. Creator expiry pauses shared recording until the creator renews; data is retained. Existing families keep their benefits.

On the Family tab, tap “+ Add a family member without the app” in the member list, give them a name and pick a seal. When they feed your pet, long-press that task and choose “Stamp for family”. The task gets their seal, noting who stamped for them. They won't get any notifications, and they don't count toward your family members.

• Siri: say “Stamp with Homepaw”, then name the task (such as “Breakfast”). Your seal goes on without opening the app. You can also find Homepaw in the Shortcuts app and make “Stamp” a shortcut.
• Apple Watch: once the app is on your iPhone, Homepaw installs on your watch automatically (keep “Automatic App Install” on in the Watch app). It shows today's tasks; tap one to stamp. If your iPhone isn't nearby, it's recorded once the iPhone gets it. You can also add “Today's care” to your watch face to see what's left.