用户协议
简短地说
- 家有宠是帮一家人一起照顾毛孩的记录工具。你的记录属于你,存在你的 iPhone 和你自己的 iCloud 里。
- 基础功能免费;会员通过 Apple 购买,自动续订可以随时在 iPhone 设置里取消,退款由 Apple 处理。
- App 里的提醒和健康记录只供参考,不是医疗建议,毛孩生病请听兽医的。
- 请合法、善意地使用,只邀请你信任的家人。
1. 协议双方
本协议是你(“用户”)与家有宠的开发者 Homepaw 团队(clartrace,下称“我们”)之间关于使用本 App 的协议。下载、安装或使用本 App,即表示你已阅读并同意本协议。如果不同意,请不要使用本 App。
本协议只存在于你和我们之间,Apple Inc. 不是本协议的一方,不对本 App 及其内容承担责任(详见第 13 条)。
如果你未满 18 周岁,请在父母或其他监护人的陪同和同意下使用。
2. 使用许可
我们授予你一项有限的、不可转让、不可再许可、非独占的许可,让你在自己拥有或控制的 Apple 设备上,按照 App Store 服务条款中的“使用规则”使用本 App(包括通过 Apple 家人共享获得的使用权)。本 App 是许可给你使用,而不是出售给你。
除法律明确允许的情况外,你不得复制、修改、反向工程、反编译、出租、出售或再分发本 App 或其任何部分。
3. 账号与 iCloud
本 App 没有单独的账号,我们也没有自己的服务器。你的记录保存在设备上,并通过你自己的 iCloud 同步和备份;和家人共享时,共同的家保存在创建者的 iCloud 中,通过 Apple 的 iCloud 共享提供给家人。使用同步和家人共享需要登录 iCloud 并有可用的 iCloud 空间。iCloud 由 Apple 提供,受 Apple 条款约束。
你需要保管好自己的设备和 Apple 账号。我们看不到也无法找回你的数据;建议定期在 App 里“导出全部数据”留作备份。
4. 和家人共享
- 你可以通过邀请链接或二维码邀请家人加入你创建的家。新家庭每张码限一位新成员领取,但领取前持码者可能抢先加入;旧公共链接持有者可以加入,请只发给你信任的人;不再需要时可以在 App 里重置邀请链接、请某人离开或解散这个家。
- 家里的人可以看到这个家里的全部记录(包括照片),也可以添加记录。你在家里添加的内容,家人都能看到。
- 创建者可以管理家里的人、宠物和别人的记录;家人可以编辑、删除自己添加的记录。
- 受邀成员可以退出家庭;「欢迎回来」页的「不再照顾这些毛孩」也提供按家庭选择和确认的入口。iCloud 退出成功后移除本机共享副本,不删除创建者或其他家人的记录。你在那个家里盖过的章和写过的回忆会保留,显示为“已离开”;再次加入需要接受邀请。退出需要联网,未完成会明确提示,其他设备的变更依赖后续同步。
- 自己创建的家庭可保留记录,先创建或加入其他家庭;这不等于退出、解散或删除。解散是独立的家庭管理操作,会影响全体家人;受邀者同步到解散状态后会清理本机共享副本。创建者保留的记录继续按原有 30 天恢复规则处理,已退出成员需重新接受邀请。
- 退出家庭、解散家庭、删除 App 和「删除我的数据」是不同操作,均不会自动取消 Apple 订阅。
5. 你的内容
你在 App 里记录的文字、照片、健康信息等(“你的内容”)归你所有。由于数据不经过我们的服务器,我们不会取得、查看或使用你的内容。
请确保你有权使用你上传的照片和文字,不要用本 App 保存或传播违法、侵权、骚扰他人的内容。你对自己的内容及分享给家人的内容负责。
如果你为不用 App 的家人(比如奶奶)添加称呼和名章、替 TA 盖章,请先让 TA 知道。这些信息和你的其他记录一样,只存在你们的家里。
6. 会员与付费
- 免费功能:私人未共享家庭合计可免费照顾 1 只在世宠物。创建者会员有效时,受邀家人免费共同盖章、记录照护、喂药、状态和回忆,并查看本周记录与本周回顾。当前药物、剂量、过敏信息和照护计划不受历史范围限制。原始数据导出保持免费。
- 会员通过 Apple 的 App 内购买提供,有月订阅、年订阅(自动续期订阅)和终身三种。价格以 App 内和 App Store 显示的为准,可能因地区而不同。
- 付款:确认购买时,从你的 Apple 账号扣款。
- 自动续期:订阅会在当前周期结束时自动续订并扣款,除非你在当前周期结束前至少 24 小时关闭自动续订。你可以在 iPhone「设置」›你的名字›「订阅」中管理或取消订阅。取消后,会员在当前已付费周期结束前仍然有效。
- 免费试用:年订阅可能为新订阅者提供免费试用(目前为 7 天)。试用结束前没有取消的,会自动转为付费订阅。试用期间购买订阅的,试用期未用完的部分作废。
- 个人会员与旧家庭兼容:新规则中,创建者本人的有效会员为该家庭提供日常协作;受邀者不因此获得个人高级会员。更早历史、本月与今年回顾、完整趋势、恢复曲线、PDF、去水印、喂药倒计时和自定义名章等高级能力需使用者本人会员。本人会员可用于本人有权访问的家庭,但不能为其他创建者的家庭续费或扩容。旧家庭原有共享权益继续保留;本 App 未启用 Apple 的“家人共享”购买功能。
- 邀请与协作:仅创建者可邀请,且生成新邀请需要创建者本人有效会员。每张私密二维码限一位新成员领取,领取前持码者可能抢先领取,请只向信任的人出示。创建者会员有效时,受邀家人无需付费即可共同记录并查看本周内容;受邀者即使付费,也不能继续邀请或在该家庭创建宠物。不提供新的家人 14 天免费期。
- 宠物数量:仅家庭创建者可以添加宠物,受邀者即使付费也不能替该家庭扩容,应在自己创建的家庭添加。个人规则下,更多宠物需要创建者本人的会员。免费名额在本人的未共享私人家庭中合计计算,默认保留最早创建的一只;其他宠物和记录不会删除。新版本不再新开宠物 14 天免费期。旧家庭及历史免费期继续按原规则兼容。
- 到期后:创建者会员到期时,该家庭共同记录及超额宠物转为只读,所有数据保留,由创建者续费恢复;成员自己的会员不能替该家庭恢复协作。成员个人会员到期只影响本人的高级功能,不影响创建者仍有效的协作权益。受邀未付费成员的历史查看范围为本周;旧家庭及已开始的免费期保留原规则。停止协作是创建者另行确认的操作,不会因到期自动踢出家人。
- 名章工坊:5 款基础名章免费。自定义章形、印色、边框和字体需要本人有效会员。会员到期或退款后,保留已保存的设计,新的照护盖章使用基础样式;续费后恢复自定义。新版创建的照护与喂药章保留盖下时的文字和样式,不随之后的设计或会员状态变化。旧版没有外观快照的章仍按成员当前名章显示。
- 退款:购买由 Apple 处理,退款请向 Apple 申请(reportaproblem.apple.com),我们无法直接退款。
7. 不是医疗建议
本 App 里的照护提醒、用药记录、症状问答、体重曲线、就诊档案等,只是帮你记录和提醒,不构成任何兽医诊断、治疗或用药建议。毛孩身体不适、用药剂量和疗程等,请遵从执业兽医的意见;紧急情况请立即就医。
提醒能否按时送达,取决于你的设备设置(例如通知权限、专注模式、低电量模式、系统时间)和 iCloud 同步状态。请不要把本 App 作为唯一的提醒手段,我们不对漏掉提醒造成的后果负责。
8. 使用规范
你同意不会:利用本 App 从事违法活动;干扰或破坏本 App、iCloud 或他人的正常使用;未经允许访问他人的家庭数据;绕过会员或家人免费期的限制;以自动化方式大量调用本 App 的功能。
9. 服务的变化
我们会持续改进本 App,可能增加、调整或停止某些功能。同步和共享依赖 Apple 的 iCloud 服务,我们无法保证它们始终不中断、没有错误。我们会尽量提前在 App 内或本页说明对你有重大影响的变化。
10. 免责与责任限制
在法律允许的最大范围内,本 App 按“现状”提供,我们不就本 App 一定满足你的需求、不中断或没有错误作任何明示或默示的保证。对于因使用或无法使用本 App 造成的间接、附带或后果性损失(包括数据丢失),我们不承担责任;我们承担的全部责任以你为本 App 实际支付的费用为限。法律规定不得排除或限制的责任除外。
11. 知识产权
本 App 及其设计、吉祥物、名章样式、插画、文字等内容的知识产权归我们或相应权利人所有。App 使用的开源字体按其开源许可(SIL Open Font License)使用,详见 App 内「设置」›「致谢与开源字体」。
12. 终止
你可以随时停止使用并删除本 App;如需同时删除 iCloud 里的数据,请使用 App 内「设置」›「删除我的数据」,或参考「设置」›「怎样彻底清除数据」。如果你严重违反本协议,你的使用许可自动终止。
13. 与 Apple 相关的条款
- 本协议仅存在于你和我们之间,不涉及 Apple。我们(而不是 Apple)对本 App 及其内容负责。
- Apple 没有义务为本 App 提供任何维护和支持服务。
- 如果本 App 不符合适用的保证,你可以通知 Apple,Apple 会向你退还本 App 的购买价格(如有);在法律允许的最大范围内,Apple 对本 App 不承担其他任何保证义务。
- 与本 App 有关的任何索赔(包括产品责任、不符合法律法规要求、消费者保护等),由我们而不是 Apple 处理。
- 如果第三方声称本 App 或你对本 App 的使用侵犯其知识产权,由我们而不是 Apple 负责调查、抗辩、和解和解决。
- 你声明并保证:你不位于受美国政府禁运或被列为“支持恐怖主义”的国家或地区,也不在美国政府的禁止或限制交易名单上。
- 使用本 App 时,你也需要遵守适用的第三方协议(例如移动网络服务协议)。
- Apple 及其子公司是本协议的第三方受益人;你接受本协议后,Apple 有权作为第三方受益人对你执行本协议。
14. 适用法律与争议解决
本协议适用中华人民共和国法律(为本协议之目的,不包括香港、澳门特别行政区和台湾地区的法律)。因本协议产生的争议,双方应先友好协商;协商不成的,任何一方可以向有管辖权的人民法院提起诉讼。你所在地法律给予消费者的强制性保护不受影响。
15. 协议的变更
我们可能会更新本协议,并在本页修改上方的生效日期。重大变更会在生效前在本页或 App 内说明。变更生效后继续使用本 App,即表示你接受更新后的协议。
16. 联系方式
Homepaw 团队(clartrace)
beyondbyterminal@gmail.com
我们如何处理你的信息,见隐私政策。
Terms of Use
In short
- Homepaw helps a family care for their pets together. Your records are yours and live on your iPhone and in your own iCloud.
- The basics are free. Membership is bought through Apple; you can turn off auto-renewal at any time in iPhone Settings, and refunds are handled by Apple.
- Reminders and health records in the app are for reference only, not medical advice. When your pet is unwell, follow your vet.
- Please use the app lawfully and kindly, and only invite family you trust.
1. The parties
These terms are an agreement between you ("you") and the developer of Homepaw, the Homepaw team (clartrace) ("we", "us"), about your use of the app. By downloading, installing or using the app you agree to these terms. If you don't agree, please don't use the app.
This agreement is between you and us only. Apple Inc. is not a party and is not responsible for the app or its content (see section 13).
If you are under 18, please use the app with the consent and guidance of a parent or guardian.
2. License
We grant you a limited, non-transferable, non-sublicensable, non-exclusive license to use the app on Apple-branded devices that you own or control, as permitted by the Usage Rules in the App Store Terms of Service (including use through Apple Family Sharing). The app is licensed, not sold, to you.
Except as expressly permitted by law, you may not copy, modify, reverse engineer, decompile, rent, sell or redistribute the app or any part of it.
3. Accounts and iCloud
The app has no separate account and we run no servers. Your records are stored on your devices and synced and backed up through your own iCloud. When you share a family, it is stored in the creator's iCloud and made available to family members through Apple's iCloud sharing. Sync and family sharing require being signed in to iCloud with available iCloud storage. iCloud is provided by Apple under Apple's terms.
Please keep your device and Apple Account secure. We can't see or recover your data, so we recommend using Export All Data in the app from time to time as a backup.
4. Sharing with family
- You can invite family members to a family you created with an invitation link or QR code. For new families, one new member can claim each code, and any holder may claim it first; holders of old public links can join, so only send it to people you trust. When no longer needed, you can reset the invitation link, ask someone to leave, or close the family in the app.
- Members can see all records in that family, including photos, and can add records. Anything you add to a family is visible to its members.
- The creator can manage members, pets and others' records; members can edit and delete records they added.
- Invited members can leave a family, including by selecting a family and confirming under “Stop caring for these pets” on Welcome Back. After iCloud completes the exit, the local shared copy is removed without deleting the creator’s or other members’ records. Your stamps and memories remain and show as "Left"; accept an invitation to rejoin. Leaving requires a network connection. Incomplete exits are reported, and changes on other devices depend on later synchronization.
- You may keep families you created and their records while creating or joining another family. This does not leave, close or delete them. Closing a family is a separate management action affecting all members; invited members’ local shared copies are cleaned up once the closure syncs. The creator’s retained records follow the existing 30-day restoration rules. Members who have left must accept an invitation again.
- Leaving a family, closing a family, deleting the app and Delete My Data are different actions. None automatically cancels an Apple subscription.
5. Your content
The text, photos, health information and other records you create in the app ("your content") belong to you. Because your data does not pass through our servers, we do not obtain, view or use your content.
Please make sure you have the right to use the photos and text you add, and don't use the app to store or share content that is illegal, infringing or harassing. You are responsible for your content and for what you share with your family.
If you add a name and seal for a family member who doesn't use the app (such as a grandparent) and stamp on their behalf, please let them know first. This information, like your other records, stays only in your family.
6. Membership and payments
- Free features: personal care for one living pet across your unshared private families. While the creator is subscribed, invitees can record shared care, medication, status and memories and view this week’s records and recap for free. Current medicines, dosages, allergies and care plans remain available across weeks. Raw data export stays free.
- Membership is offered through Apple In-App Purchase as a monthly subscription, a yearly subscription (both auto-renewing) or a one-time lifetime purchase. Prices are as shown in the app and on the App Store and may vary by region.
- Payment is charged to your Apple Account when you confirm the purchase.
- Auto-renewal: subscriptions renew automatically and are charged at the end of each period unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage or cancel in iPhone Settings › your name › Subscriptions. After cancelling, membership stays active until the end of the period you've paid for.
- Free trial: the yearly subscription may include a free trial for new subscribers (currently 7 days). If you don't cancel before the trial ends, it converts to a paid subscription. Any unused portion of a free trial is forfeited when you purchase a subscription.
- Personal membership and existing families: in new families, the creator’s membership enables everyday collaboration. Guests need their own membership for older history, monthly/yearly recaps, full trends, recovery curves, PDFs, watermark removal, dose countdowns and custom seals. A guest’s membership cannot renew or expand another creator’s family. Existing families retain their original benefits. Apple purchase Family Sharing is not enabled.
- Invitations and collaboration: only the subscribed creator can invite. Each private QR code admits one new member; anyone holding an unclaimed code may claim it first. While the creator is subscribed, guests record shared care and view this week’s content for free. Guests cannot invite others or create pets in that family, even if they subscribe. No new app-defined 14-day member free periods are offered.
- Pet limit: only the family creator can add pets; paid guests must add pets to their own families. Under the personal rules, more pets require the creator's own membership. The free allowance is shared across your unshared private families, keeping the earliest-created living pet. Other pets and records are retained. No new 14-day pet free periods are offered. Existing families and free periods keep their original rules.
- After membership ends: when the creator’s membership ends, shared recording and pets beyond the free allowance become view-only; all data is retained and only the creator can renew collaboration. A member’s own subscription cannot replace it. Expiry of a guest’s personal membership affects only that guest’s advanced features. Unsubscribed guests view this week’s history. Existing families and free periods keep their original rules. Expiry does not automatically remove members.
- Seal Workshop: five basic seals are free. Custom shapes, inks, borders and lettering require your own active membership. Saved designs are retained after expiry or refund; new care stamps use a basic style until renewal. Care and medication stamps created in this version retain their original text and style. Older stamps without an appearance snapshot continue to use the member’s current seal.
- Refunds are handled by Apple. Please request them from Apple at reportaproblem.apple.com; we can't issue refunds directly.
7. Not medical advice
Care reminders, medication logs, symptom check-ins, weight charts and vet records in the app only help you record and remember. They are not veterinary diagnosis, treatment or medication advice. For your pet's health, doses and treatment, follow a licensed veterinarian. In an emergency, seek veterinary care right away.
Whether reminders arrive on time depends on your device settings (such as notification permission, Focus, Low Power Mode and the system clock) and on iCloud sync. Please don't rely on the app as your only reminder; we are not responsible for consequences of a missed reminder.
8. Acceptable use
You agree not to: use the app for anything unlawful; interfere with or disrupt the app, iCloud or other people's use of them; access other families' data without permission; circumvent membership or family free-period limits; or use the app's features in an automated, bulk way.
9. Changes to the app
We keep improving the app and may add, change or remove features. Sync and sharing rely on Apple's iCloud, so we can't guarantee they will always be uninterrupted or error-free. We'll try to explain changes that significantly affect you in the app or on this page in advance.
10. Disclaimer and limitation of liability
To the fullest extent permitted by law, the app is provided "as is", without warranties of any kind, express or implied, that it will meet your needs or be uninterrupted or error-free. We are not liable for indirect, incidental or consequential losses (including loss of data) arising from your use of or inability to use the app, and our total liability is limited to the amount you actually paid for the app. Liability that cannot be excluded or limited by law is not affected.
11. Intellectual property
The app and its design, mascot, seal styles, illustrations and text belong to us or their respective owners. Open-source fonts in the app are used under their licenses (SIL Open Font License); see Settings › Acknowledgements and Open Fonts in the app.
12. Termination
You can stop using and delete the app at any time. To also delete data in iCloud, use Settings › Delete My Data in the app, or see Settings › How to Clear All Data. Your license ends automatically if you materially breach these terms.
13. Apple-related terms
- This agreement is between you and us only, not with Apple. We, not Apple, are responsible for the app and its content.
- Apple has no obligation to provide any maintenance or support services for the app.
- If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
- We, not Apple, are responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection claims.
- If a third party claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are responsible for the investigation, defense, settlement and discharge of that claim.
- You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must also comply with applicable third-party terms when using the app (for example, your mobile network agreement).
- Apple and its subsidiaries are third-party beneficiaries of this agreement, and once you accept it, Apple has the right to enforce it against you as a third-party beneficiary.
14. Governing law and disputes
These terms are governed by the laws of the People's Republic of China (for the purposes of these terms, excluding the laws of the Hong Kong and Macao Special Administrative Regions and Taiwan). The parties will first try to resolve any dispute amicably; failing that, either party may bring the dispute before a people's court with jurisdiction. Mandatory consumer protections under the laws where you live are not affected.
15. Changes to these terms
We may update these terms and will change the effective date above. Significant changes will be explained on this page or in the app before they take effect. By continuing to use the app after a change takes effect, you accept the updated terms.
16. Contact
The Homepaw team (clartrace)
beyondbyterminal@gmail.com
For how we handle your information, see the Privacy Policy.